Skip to content
Back to documentation
SettingsServices2 min read

Editing a Service

How to update a service safely and what changing the name, colour, or website settings affects elsewhere in Work Planner.

Work Planner Team12 April 2026

Open a service and choose Edit service, down the right of its popup, when the service still belongs in your system but the label, colour, or website wording needs changing. The edit popup returns straight to the Service Information tab because the business is already set.

Fields You Can Change

  • Name: Updates the label staff see in jobs, quotes, and other service pickers.
  • Color: Updates the stored hex colour used to recognise the service quickly.
  • Show on website: Switch this on or off when the service should appear or disappear from the public request side. If no service has it on, the Request Quote form doesn't ask which services the visitor wants, though requests still come through.
  • Public service description: Update this when the customer-facing wording needs to be clearer or more current.

What the Change Affects

  • Future selection: Staff see the updated name and colour the next time they pick the service in jobs or quotes.
  • Website visibility: Public visibility changes affect whether the service is shown on the website side going forward.
  • Existing records: Editing the service updates the service record itself. It does not go back and rewrite older notes or descriptions you already typed into past jobs or quotes.
  • Creating a Service: Useful if the change should really be a brand-new service instead of an edit.
  • Service Details: The read-only view you can use to check the result after saving.
  • Quote Service Pricing: Helpful when you want to see how the edited service feeds into quote work afterwards.

Related articles

29 October 2026 • 5 min read

From Job to Paid with Xero

What happens to a job once Work Planner is connected to Xero: it becomes a Xero invoice, invoiced in Work Planner or not, and the bank payment you match in Xero comes back to settle the customer's account.

Read article: From Job to Paid with Xero
29 October 2026 • 12 min read

Xero Integration

How to connect Work Planner to Xero, choose where your customers, invoices, payments and expenses go in it, follow what's been sent on the Activity tab, bring in payments you match in Xero, and put right a connection that's stopped.

Read article: Xero Integration
23 October 2026 • 4 min read

Connecting HMRC

How to connect Work Planner to HMRC to send your VAT returns and Income Tax updates under Making Tax Digital, what the connection lets it do, connecting again every 18 months, and disconnecting.

Read article: Connecting HMRC