Bank and Payment Details
How the bank fields work, including what to complete, what can be left blank, where those details matter later, and where your VAT details are now.
The Bank Information tab in Settings > Organisation Information stores the bank details customers pay the business into. Some teams fill every field because they print bank details regularly. Others only complete the parts they actively use.
Bank Information Fields
- Bank Name: the name of the bank account holder's bank. Use the formal bank name you want staff and customers to recognise.
- Account Number: the account number customers should pay into when you are giving bank-transfer instructions.
- Sort Code: the UK sort code for that account.
- IBAN: useful when you need international bank details. Leave it blank if your business only needs domestic bank information.
These fields can stay blank if you do not show bank-transfer instructions on your documents. If you do use them on invoices, worksheets, or templates, keep them current so staff are not copying outdated payment details into customer communication.
VAT Details
Whether the business is VAT registered, its VAT number and its VAT accounting scheme aren't on Organisation Information. They're under VAT in Settings > Accounts & tax, with the months your VAT quarters end in. See Accounts and Tax Settings.
When To Leave Things Alone
- No IBAN: fine for UK-only businesses that never need international bank instructions.
- No bank details: acceptable if you collect payments another way and do not need bank details on documents.
Related articles
- Organisation Information Screen: the wider screen this tab sits on.
- Accounts and Tax Settings: your VAT registration, VAT number and VAT accounting scheme.
- Payment Providers Screen: the next step if you are also reviewing how the business accepts payments.
- Print Flow: helpful if you want to see where bank and VAT details can matter on customer-facing documents.