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Jobs help

Help for Jobs in Work Planner.

Articles

Increase Prices Popup

Put prices up for selected jobs from a date you choose, check every job's old and new price, and let customers know by email, text or a printed letter.

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Jobs Map Popup

See every job in your filtered Jobs list on a map, read each pin's summary, open jobs from the map, and understand how jobs without a saved location are placed in Work Planner.

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Missed Reason on a Job

How to record why a job was missed using the preset reasons or a free text note, and where that reason then shows up.

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Message and Print Actions

How to email, text and print for selected jobs: the Message Customers popup for emails and texts, and the Print Documents popup for paperwork.

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Completion Popup

How to complete or miss a job from Planner, the Jobs list, or the Job detail view, including charging, payment, tips, and follow-up actions.

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Adding a Job to a Worksheet

How to send selected jobs onto an existing worksheet or create a new worksheet from the Jobs list.

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Transfer Jobs Popup

How to move jobs into another business, what the transfer date and destination status do, and what happens to the source record afterwards.

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Bulk Edit Popup

How to use the Bulk edit popup to apply the same change across several jobs at once without changing fields you did not mean to touch.

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Images and Image Preview Popup

How images work on jobs, including upload limits, previewing larger images, and removing old images from the job record.

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Advanced Pricing and Opening Balance

How advanced pricing works on a job, including VAT, opening balance, price type, first-visit pricing, alternate pricing, and hourly-per-person setup.

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Scheduling a Job

How due dates, specific times, one-off jobs, and recurring schedules work on a job in Work Planner.

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Job Detail View

A guide to the Job detail view, including the details tab, customer tab, transactions, invoices, activity, text messages, and transfer warnings.

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Editing a Job

How to reopen a job, change the live details, and understand which parts of the edit popup behave differently from the create flow.

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Jobs Filters Popup

How to use the Jobs list's filters to narrow work by status, date, round, service, payment method, equipment, and business.

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Jobs List

How to use the Jobs list to search work, filter results, review summary cards, complete eligible jobs quickly, and run bulk actions in Work Planner.

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Creating a Job from the Dashboard

A step-by-step guide to creating a job in Work Planner, including what each field does and how it affects planning, worksheets, and accounts.

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