Dashboard
Missed Jobs Card
How the Missed Jobs card counts missed work and how it is kept out of revenue.
The Missed Jobs card is the Dashboard headline number for jobs marked as missed in the selected date range. It is the simplest entry point into the missed-jobs widget set, before you drill down by reason, team member, or service.
What the Card Counts
- Count: The number of jobs marked as missed inside the selected period, based on the status date recorded at completion.
- Total amount: The card also reports the revenue lost, which is the price the job would have charged had it been completed.
- Left out of the work done: Missed jobs do not count towards the Work Done Card or the Work Done Trend Widget; they show in the missed-jobs widget set and as the Missed series on the Financial Overview Widget instead.
How the Date Range Affects the Card
The card uses the Dashboard date range. Changing the period or the business, with the button under the Dashboard title, changes which missed entries are counted. The All Time option counts every missed entry that exists for the businesses you have selected.
Why Use It
- Spot blips: A sudden jump in the card is usually the first signal that the team needs to talk through what happened that day or week.
- Compare across businesses: Show one business at a time, with the button under the Dashboard title, to compare missed-job rates between businesses you operate.
Related articles
- Missed Reason on a Job: How each missed job is recorded so the count reflects real data.
- Missed Revenue Trend Widget: Useful when the headline number changes and you want to see the trend over time.
- Missed Jobs by Reason Widget: Use this when the headline number is high and you want to understand why.
- Business and Date Filtering: The selectors that drive what this card counts.